How To Fix Forza Horizon 6 Not Installing Error Code 0x80070490 On Xbox App Or Microsoft Store On PC

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Fix Forza Horizon 6 Not Installing Error Code 0x80070490

If Forza Horizon 6 is not installing on PC and you are getting error code 0x80070490 in the Xbox app or Microsoft Store, this guide will show you a few simple fixes to try.

This error can be really frustrating because the game may start downloading, then suddenly fail. Sometimes Forza Horizon 6 will not install at all, or the Xbox app might show the error when trying to update, repair, or continue the download.

The 0x80070490 error is usually linked to the Microsoft Store, Xbox app, Gaming Services, Windows Update components, corrupted cache files, or a problem with the app installation system in Windows.

What Causes Forza Horizon 6 Error Code 0x80070490?

Forza Horizon 6 error code 0x80070490 normally appears when Windows, the Xbox app, or Microsoft Store cannot properly install or update the game.

It can happen if the Microsoft Store cache is broken, Gaming Services is not working correctly, the Xbox app is stuck, Windows Update services are damaged, or the game download has become corrupted.

You may notice Forza Horizon 6 gets stuck installing, fails through the Xbox app, refuses to download from the Microsoft Store, or keeps showing something went wrong 0x80070490 when you try again.

This error can also happen after a failed update, a paused download, changing install drives, or if the Xbox app cannot access the correct folder.

Easy Gamer Utility Fixes For Forza Horizon 6 Install Problems

Before going into the bigger Windows fixes, you can try a couple of quick options in Easy Gamer Utility.

These will not replace repairing the Xbox app or Microsoft Store, but they can help clear old files and fix game-related issues that may be causing Forza Horizon 6 to install incorrectly.

Download Easy Gamer Utility

You can download Easy Gamer Utility here: https://computersluggish.com/downloads/easy-gamer-utility/

Once installed, try the two methods below.

Clean Temporary Files With Easy Gamer Utility

Temporary files can build up in Windows and sometimes cause app installs, game downloads, or updates to fail.

If Forza Horizon 6 started installing but failed with 0x80070490, cleaning temporary files is a quick first step.

You can download Easy Gamer Utility here: https://computersluggish.com/downloads/easy-gamer-utility/

To clean temporary files:

  1. Open Easy Gamer Utility
  2. Click the Clean tab
  3. Select the safe temporary file cleaning options
  4. Click Clean
  5. Wait for it to finish
  6. Restart your PC
  7. Try installing Forza Horizon 6 again through the Xbox app or Microsoft Store

This can help if the install error was caused by old cached files, failed download leftovers, or clutter on your system drive.

Use Custom Game Fixing In Easy Gamer Utility

If Forza Horizon 6 has partially installed, or you already have the game files on your PC but the Xbox app is failing to update or launch it, you can try the Custom Game Fixing option.

This is more useful if the game is installed but broken, or if the Xbox app keeps detecting the game incorrectly.

You can download Easy Gamer Utility here: https://computersluggish.com/downloads/easy-gamer-utility/

To use Custom Game Fixing:

  1. Open Easy Gamer Utility
  2. Click the Fix tab
  3. Under Custom Game Fixing, click Browse
  4. Select the Forza Horizon 6 .exe file if the game is already installed
  5. Select Xbox app, Microsoft Store, or Game Pass as your launcher
  6. Click Attempt Fix
  7. Restart your PC
  8. Try opening or updating Forza Horizon 6 again

If Forza Horizon 6 has not installed at all yet, skip this method and move on to the Xbox app and Microsoft Store fixes below.

Xbox App And Microsoft Store Fixes For Error 0x80070490

If Forza Horizon 6 is failing to install through the Xbox app or Microsoft Store, the problem is often with the launcher itself rather than the game.

Try these fixes first before reinstalling Windows apps or resetting your whole PC.

Restart The Xbox App And Microsoft Store

Start with a simple restart of both apps.

Close the Xbox app and Microsoft Store completely, then open Task Manager and make sure they are not still running in the background.

To do this:

  1. Press Ctrl + Shift + Esc to open Task Manager
  2. Look for Xbox, Microsoft Store, and Gaming Services
  3. End any stuck tasks
  4. Restart your PC
  5. Open the Xbox app again
  6. Try installing Forza Horizon 6

This can help if the Xbox app is stuck or the Microsoft Store has frozen during the install process.

Sign Out And Back Into The Xbox App

Account syncing problems can sometimes stop games from installing correctly.

If Forza Horizon 6 is showing 0x80070490 when installing, try signing out and back into your Microsoft account.

  1. Open the Xbox app
  2. Click your profile icon
  3. Sign out
  4. Close the Xbox app
  5. Restart your PC
  6. Open the Xbox app again
  7. Sign back in
  8. Try installing Forza Horizon 6 again

Make sure you are signed into the same Microsoft account that owns the game or has PC Game Pass.

Make Sure The Microsoft Store Uses The Same Account

The Xbox app and Microsoft Store should be using the same Microsoft account.

If they are using different accounts, installs can fail, or the Xbox app may not properly detect your purchase or Game Pass access.

To check:

  1. Open Microsoft Store
  2. Click your profile icon
  3. Check the account signed in
  4. Open the Xbox app
  5. Check the account there as well

If they are different, sign out and sign back in using the correct account on both apps.

Repair The Xbox App, Microsoft Store And Gaming Services

If the Xbox app or Microsoft Store is broken, repairing them can fix Forza Horizon 6 installation errors.

This is one of the best fixes for Forza Horizon 6 not installing error code 0x80070490.

Repair The Xbox App

To repair the Xbox app:

  1. Right-click the Windows Start menu
  2. Click Settings
  3. Go to Apps
  4. Click Installed apps
  5. Find Xbox
  6. Click the three dots
  7. Click Advanced options
  8. Click Repair
  9. Restart your PC

After doing this, open the Xbox app and try installing Forza Horizon 6 again.

Reset The Xbox App

If Repair does not work, try Reset.

  1. Go back to Settings > Apps > Installed apps
  2. Find Xbox
  3. Click Advanced options
  4. Click Reset
  5. Restart your PC

Resetting the Xbox app may remove local app settings, but it can fix broken Xbox app data that stops games from installing.

Repair Microsoft Store

To repair Microsoft Store:

  1. Right-click the Windows Start menu
  2. Click Settings
  3. Go to Apps
  4. Click Installed apps
  5. Find Microsoft Store
  6. Click the three dots
  7. Click Advanced options
  8. Click Repair
  9. Restart your PC

Then try the Forza Horizon 6 install again.

Reset Microsoft Store

If repairing the Store does not work, reset it.

  1. Open Settings
  2. Go to Apps
  3. Click Installed apps
  4. Find Microsoft Store
  5. Open Advanced options
  6. Click Reset
  7. Restart your PC

After restarting, open Microsoft Store first, then open the Xbox app and try installing Forza Horizon 6.

Repair Gaming Services

Gaming Services is important for Xbox app and Game Pass installs. If it is broken, Forza Horizon 6 may fail to install with errors like 0x80070490.

To repair Gaming Services:

  1. Open Settings
  2. Go to Apps
  3. Click Installed apps
  4. Search for Gaming Services
  5. Click the three dots
  6. Click Advanced options
  7. Click Repair
  8. Restart your PC

If Repair does not work, go back and try Reset.

Clear Microsoft Store Cache

A broken Microsoft Store cache can stop Forza Horizon 6 from downloading or installing correctly.

Clearing the Store cache is quick and safe to try.

Use WSReset

To clear the Microsoft Store cache:

  1. Press Windows key + R
  2. Type:
wsreset.exe
  1. Press Enter
  2. Wait for the blank window to close
  3. Microsoft Store should open automatically
  4. Restart your PC
  5. Try installing Forza Horizon 6 again

This can help if the Store cache is causing the Xbox app install to fail.

Check Your Install Drive

Forza Horizon 6 may fail to install if there is a problem with the drive you are installing the game to.

This can happen if the drive is full, not formatted correctly, disconnected, or not set as the correct install location.

Make Sure You Have Enough Free Space

Forza Horizon 6 is likely to be a large game, so make sure your install drive has plenty of free space.

Do not leave only a tiny amount of free space after the install. Windows and the Xbox app need extra room for unpacking, updates, and temporary files.

If your drive is almost full, delete unwanted files or choose a different install drive.

Change The Xbox App Install Drive

If the install keeps failing on one drive, try another drive.

  1. Open the Xbox app
  2. Click your profile icon
  3. Go to Settings
  4. Click Install options
  5. Change the default install drive
  6. Try installing Forza Horizon 6 again

If you were installing to an external drive, try installing to an internal SSD instead.

Check Windows Default App Install Location

Windows also has a default location for new apps.

To check this:

  1. Open Settings
  2. Go to System
  3. Click Storage
  4. Open Advanced storage settings
  5. Click Where new content is saved
  6. Change New apps will save to to the drive you want
  7. Apply the change
  8. Try installing Forza Horizon 6 again

This can help if the Xbox app and Windows are trying to use different drives.

Restart Windows Update And Xbox Services

The Xbox app and Microsoft Store rely on background Windows services to download and install games.

If these services are stopped or stuck, Forza Horizon 6 may fail to install with error code 0x80070490.

Check Important Services

To check the services:

  1. Press Windows key + R
  2. Type:
services.msc
  1. Press Enter

Look for these services:

  • Windows Update
  • Background Intelligent Transfer Service
  • Delivery Optimization
  • Microsoft Store Install Service
  • Gaming Services
  • Xbox Live Auth Manager
  • Xbox Live Game Save
  • Xbox Live Networking Service

Open each one and make sure the service is not disabled. If a service is stopped, start it and try installing the game again.

Restart The Services

For each service, you can right-click it and select Restart if the option is available.

After restarting the services, restart your PC and try installing Forza Horizon 6 again.

Use Windows Troubleshooters

Windows has built-in troubleshooters that can sometimes fix app and update problems.

They will not always solve the issue, but they are worth trying if Forza Horizon 6 keeps failing to install.

Run The Microsoft Store Apps Troubleshooter

To run the troubleshooter:

  1. Open Settings
  2. Go to System
  3. Click Troubleshoot
  4. Click Other troubleshooters
  5. Find Windows Store Apps
  6. Click Run
  7. Follow the steps
  8. Restart your PC

Then try installing Forza Horizon 6 again.

Run The Windows Update Troubleshooter

Because Microsoft Store installs rely partly on Windows Update components, this can also help.

  1. Open Settings
  2. Go to System
  3. Click Troubleshoot
  4. Click Other troubleshooters
  5. Find Windows Update
  6. Click Run
  7. Follow the steps
  8. Restart your PC

This may fix update components that are causing error 0x80070490.

Reset Windows Update Components

If Forza Horizon 6 still will not install, Windows Update components may be damaged.

This is a more advanced fix, but it can help when Microsoft Store or Xbox app downloads keep failing.

Run Commands In Command Prompt

Open Command Prompt as administrator:

  1. Open the Start menu
  2. Type CMD
  3. Right-click Command Prompt
  4. Click Run as administrator

Then run these commands one at a time:

net stop wuauserv
net stop bits
net stop cryptsvc
net stop msiserver

Then run:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

Now restart the services:

net start wuauserv
net start bits
net start cryptsvc
net start msiserver

Restart your PC, then try installing Forza Horizon 6 again.

This can help if error code 0x80070490 is being caused by broken Windows Update files.

Reinstall Gaming Services

If Gaming Services is badly broken, repairing or resetting it might not be enough.

Reinstalling Gaming Services can fix Xbox app install errors, Game Pass download problems, and Microsoft Store gaming issues.

Remove And Reinstall Gaming Services

  1. Right-click the Start menu
  2. Click Terminal (Admin) or Windows PowerShell (Admin)
  3. Run this command:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  1. Then run this command:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  1. Microsoft Store should open to Gaming Services
  2. Install Gaming Services again
  3. Restart your PC
  4. Open the Xbox app
  5. Try installing Forza Horizon 6

This is one of the stronger fixes if the Xbox app keeps failing to install games.

Update Windows

If Windows is out of date, the Xbox app, Microsoft Store, or Gaming Services may not work correctly.

This can lead to Forza Horizon 6 install errors, including 0x80070490.

Check For Windows Updates

To update Windows:

  1. Open Settings
  2. Go to Windows Update
  3. Click Check for updates
  4. Install everything available
  5. Restart your PC

After updating, open Microsoft Store, click Get updates in the Library section, then try installing Forza Horizon 6 again.

Check Date, Time And Region Settings

Incorrect date, time, or region settings can cause Microsoft Store and Xbox app problems.

If your PC time is wrong, the Store may fail to verify downloads properly.

Set Time Automatically

To check this:

  1. Open Settings
  2. Go to Time & language
  3. Click Date & time
  4. Turn on Set time automatically
  5. Turn on Set time zone automatically
  6. Click Sync now

Then restart your PC and try the install again.

Check Region Settings

To check your region:

  1. Open Settings
  2. Go to Time & language
  3. Click Language & region
  4. Make sure your country or region is correct

Then open the Xbox app and try installing Forza Horizon 6 again.

Disable VPN Or Proxy

A VPN or proxy can sometimes interfere with Microsoft Store and Xbox app downloads.

If you are using one, turn it off and try installing Forza Horizon 6 again.

Turn Off VPN Or Proxy

  1. Disconnect your VPN
  2. Open Settings
  3. Go to Network & Internet
  4. Click Proxy
  5. Turn off any proxy settings you do not use
  6. Restart your PC
  7. Try installing the game again

This is worth trying if the download starts but then fails, or if the Xbox app keeps showing an install error.

Last Fix To Try

If none of the above methods have worked, the final option is to reinstall the Xbox app or try a different Windows user account.

This is not always needed, but it can help if the app itself is badly broken.

Reinstall The Xbox App

To reinstall the Xbox app:

  1. Open Settings
  2. Go to Apps
  3. Click Installed apps
  4. Find Xbox
  5. Uninstall it
  6. Restart your PC
  7. Open Microsoft Store
  8. Search for Xbox
  9. Install it again
  10. Sign in and try installing Forza Horizon 6

Try A New Windows User Account

If your Windows user profile has a Store or Xbox app issue, testing a new local user can help.

  1. Open Settings
  2. Go to Accounts
  3. Click Other users
  4. Add a new user
  5. Sign into that user
  6. Open Microsoft Store and Xbox app
  7. Sign into your Microsoft account
  8. Try installing Forza Horizon 6

If it works on the new user account, your original Windows profile may have a Store or app issue.

Final Thoughts

Hopefully one of the methods above has helped fix Forza Horizon 6 not installing error code 0x80070490 on the Xbox app or Microsoft Store.

Start with the simple fixes first. Restart the Xbox app, sign out and back in, make sure Microsoft Store and Xbox app use the same account, then repair the Xbox app, Microsoft Store, and Gaming Services.

You can also use Easy Gamer Utility to clean temporary files and try Custom Game Fixing if Forza Horizon 6 is already partially installed or broken. After that, clear the Microsoft Store cache, check your install drive, restart Xbox and Windows Update services, reinstall Gaming Services, and make sure Windows is fully updated.

These fixes should help if Forza Horizon 6 will not install, the Xbox app download keeps failing, Microsoft Store refuses to install the game, or you keep getting error code 0x80070490 on PC.

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