Last Updated: 28/09/23
Please read these Terms and Conditions (“Terms”) carefully before using the https://computersluggish.com website (the “Service”) operated by ComputerSluggish.
Your access to and use of our website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the website.
1.1. The website provides articles and guides on topics including Windows 10, Windows 11, PCs, Laptops, Android, Reviews, gaming, consoles, how-tos, fixing, and troubleshooting. All content provided on this website is for general informational purposes only. We do not provide professional advice, and you should seek professional guidance where applicable.
1.2. We reserve the right to change, suspend, or discontinue any part of the website at any time without notice.
2. Third-Party Ads
3. Intellectual Property
3.1. The content on this website, including text, images, software, videos, graphics, and logos, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or publicly display any content from this website without our prior written consent.
5. Disclaimer of Warranties
5.1. The website is provided on an “as-is” and “as available” basis without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
6. Limitation of Liability
6.1. In no event shall ComputerSluggish be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the website; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the website or our software.
7. Changes to the Terms
7.1. We reserve the right to modify or replace these Terms at any time. The most current version of the Terms will be posted on this page with the “Last Updated” date. It is your responsibility to review these Terms periodically. Your continued use of the website after any changes to these Terms constitutes your acceptance of those changes.
8. Software Downloads
8.1. We offer software for download on our website, including both free and paid versions (collectively referred to as “Software”). Your use of the Software is subject to these terms of service and/or individual terms and conditions related to the Software.
9. Product Details and Pricing
At Computersluggish, we strive to provide precise and comprehensive descriptions of the products and services available for purchase on our website. While we make every effort to maintain accuracy, errors may occasionally occur, and we retain the right to rectify and amend any inaccuracies.
10. Contact Information
10.1. If you have any questions about these Terms, please contact us at ComputerSluggish.
By using this website, you agree to these Terms and Conditions. If you do not agree to these Terms, please do not use our website.
Easy Gamer Utility Pro – Terms and Conditions
By downloading and using the “Easy Gamer Utility Pro” software from the website https://computersluggish.com/downloads/easy-gamer-utility-pro/, you agree to be bound by the following terms and conditions (the “Terms”). If you do not agree to these Terms, please do not download or use the Software.
1. License Grant
1.1. License: The Company ComputerSluggish grants you a personal, non-exclusive, non-transferable, and revocable license to download, install, and use the Software solely for your personal or internal business purposes, subject to the restrictions and limitations set forth in these Terms.
1.2. Restrictions: You may not sublicense, lease, rent, loan, sell, distribute, or otherwise transfer the Software to any third party. You may not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software.
2. Ownership and Intellectual Property
2.1. Ownership: The Software is the proprietary intellectual property of the ComputerSluggish and is protected by copyright and other laws. We retain all rights, title, and interest in and to the Software, including all related intellectual property rights.
2.2. No Transfer: These Terms do not grant you any rights to ComputeSluggish and Easy Gamer Utility trademarks, service marks, logos, or any other branding.
3. Updates and Support
3.1. Updates: The Company may, at its discretion, provide updates or enhancements to the Software. You agree that the Company may modify, suspend, or discontinue any aspect of the Software at any time.
3.2. Support: The Company may offer customer support for the Software, but it is not obligated to do so. Any support provided is at the Company’s discretion and may be subject to separate terms and conditions.
5. Disclaimer of Warranty
5.1. AS-IS: The Software is provided “as is” without any warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
6. Limitation of Liability
6.1. Exclusion of Damages: In no event shall ComputerSluggish be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or in connection with the Software, even if the Company has been advised of the possibility of such damages.
7.1. Termination: The Company reserves the right to terminate or suspend your license to use the Software at any time for any reason, with or without notice.
8. Free version
8.1. Liability: If you download and use the free version we accept no responsibility for any damages, loss, or malfunctions on your device, and everything within the program that you use is done so at your own risk. ComputerSluggish does not accept any responsibility for any adverse effects or consequences that may result from using the features.
8.2. Support: We do not offer support for the free version of the software.
8.3. Features: We cannot guarantee that any of the game buttons, fix buttons, or any of the Easy Gamer Utility features will fix your issues on your PC or laptop. Every system is set up and different and it could be just down to your system. Also, a Windows update could prevent a feature from working but we will try our best to fix it in a future patch/update.
9. PRO version
9.1. Liability: If you download and use the free version and then upgrade to the paid version, we accept no responsibility for any damages, loss, or malfunctions on your device, and everything within the program that you use is done so at your own risk. ComputerSluggish does not accept any responsibility for any adverse effects or consequences that may result from using the features.
9.2. Support: We do offer support for the Pro version of the software. This is only support for the program and as in 1.1 and 6.1, we do not accept any responsibility for any advice given.
9.3. Features: We cannot guarantee that any of the game buttons, fix buttons, or any of the Easy Gamer Utility features will fix your issues on your PC or laptop. Every system is set up and different and it could be just down to your system. Also, a Windows update could prevent a feature from working but we will try our best to fix it in a future patch/update. So by paying for the PRO version, you are accepting that the program may not resolve your issue.
10. License Keys/ Product Keys and Plans
10.1. All license keys are randomly generated by us and stored securely. We only keep a record of the keys for billing purposes and for the running of the program and activation of your PRO features.
10.2. Lifetime Plan
10.2.1. Lifetime Access: The Lifetime plan offers users the option of a one-time payment, providing them with lifetime access to the “Easy Gamer Utility PRO” program.
10.2.2 Updates and Support: With the Lifetime plan, you will receive lifetime access to all updates and software support for the Software. There is no need to renew your license key annually.
10.3. 12-Month Plan / 1-Month Plan
10.3.1. Yearly Access: The 1-year plan provides access to the Software, updates, and software support for a period of 1 year (12 months) from the date of purchase.
10.3.1.1 Monthly Access: The 1 Month plan provides access to the Software, updates, and software support for a period of 1 month from the date of purchase.
10.3.2. Renewal Requirement: After the initial period, you will need to renew your license key to continue receiving updates and software support.
10.3.3. Auto-Renewal: Your subscription to our services is set to automatically renew at the end of the subscription period. This means that unless you cancel your subscription before the end of the current subscription period, your subscription will automatically renew for another term of the same duration.
10.3.4. Consent to Auto-Renewal: By purchasing a subscription, you provide your explicit consent for the automatic renewal of your subscription. This ensures uninterrupted access to our services.
10.3.5. Renewal Notification: We will send you a renewal notification before the end of your current subscription period, providing details about the upcoming renewal, including the renewal date, subscription price, and any changes to the subscription terms, if applicable.
10.3.6. Cancellation Option: You have the option to cancel the automatic renewal of your subscription at any time before the renewal date. You can typically do this by accessing your account settings through your chosen payment method, or by contacting our customer support.
10.3.7. Auto-Renewal and Access Upon Cancellation: If you decide to cancel your subscription before the end of the current billing period, you will continue to have access to the subscription features until the end of that billing period. Your access will cease upon the commencement of the subsequent billing period. See the refund clause 3 for info on refunds.
10.3.8. Notice of Price Changes: Computersluggish will let you know in advance about any price changes in the next billing period, giving you time to cancel your Subscription before you’re billed at the new price.
10.4. Impact of Non-Renewal: If you choose not to renew your license key after it expires, you will still be able to use the “Easy Gamer Utility” program. However, your access to the PRO features will be revoked, and the program will revert back to the free version.
10.5. Accessing Updates: If you wish to receive updates after your plan expires and you choose not to renew, you will need to purchase the PRO plan again and you will receive a new key. Or continue using the free version of the Software.
10.6. Delivery of Product Keys
10.6.1. Delivery Time: When you purchase either a 1, month, 12-month, or Lifetime product key, you will receive it via email that you provided us or used for your payment method using Stripe or PayPal.
10.6.2. Delivery Timeframe: Please note that it may take up to 24 hours for you to receive your license key via email. However, it is expected that you will receive it well before the 24-hour mark.
10.6.3. Check Junk Mail: If you cannot find your product key within the specified timeframe, please check your email’s junk or spam folder.
11. High Priority Operation
11.1. The Pro version of the Software allows users to run games in High Priority mode. This feature is provided for user convenience and performance enhancement.
11.2. Use at Your Own Risk: You understand and accept that using the High Priority feature and all other features is entirely at your own risk. ComputerSluggish does not accept any responsibility for any adverse effects or consequences that may result from using this feature and other features.
11.3. Game Account Risks: Forcing a game to run in High Priority may trigger anti-cheat software mechanisms, potentially leading to the banning of your game account by the game publisher. You acknowledge that this risk exists, and we are not responsible for any such actions taken by game publishers.
11.4. Acceptance of Responsibility: Before using the High Priority feature, you must actively acknowledge and accept full responsibility for any potential repercussions, including but not limited to game account bans. This acknowledgment is typically required through a checkbox or similar mechanism in the Software.
12. Cache and file Deletion
12.1. The Software offers the functionality to permanently delete cache files and files from your PC. This feature is designed to help optimize your system’s performance.
12.2. Use at Your Own Risk: You understand and accept that using the cache deletion feature is entirely at your own risk. The Company does not accept any responsibility for any data loss or adverse effects that may result from using this feature.
12.3. Agreement and Acknowledgment You further acknowledge that you have been provided with the opportunity to review and accept responsibility for the potential consequences of using the High Priority feature through the provided checkbox or similar mechanism within the Software.
By downloading and using the “Easy Gamer Utility Pro” Software, you agree to these Terms and Conditions.
These Payment Terms (the “Payment Terms”) govern the purchase and payment of the “Easy Gamer Utility Pro” software (the “Software”) and any associated services offered by computersluggish.com through the website https://computersluggish.com/downloads/easy-gamer-utility-pro/ (the “Website”). By purchasing the Software or related services, you agree to be bound by these Payment Terms.
1. Pricing and Payment
1.1. Pricing: The pricing for the Software and any related services will be as displayed on the Website at the time of purchase. The Company reserves the right to change prices at its discretion and without prior notice. Product prices are subject to modification. The prices you are required to pay are those in effect at the time we accept your order. All prices listed on the site are denominated in the currency specified on the Site.
1.2. Payment Methods: The Company accepts payment through the payment methods specified on the Website (Stripe/PayPal). You agree to provide accurate and complete payment information when making a purchase. You are also entering into a contract and terms of service with the payment provider that you have selected.
2. License Grant
2.1. License: Upon successful payment for the Software, the Company grants you a personal, non-exclusive, non-transferable license key so you can download, install, and use the Software, subject to the terms and conditions set forth in the Software License Agreement.
3.1. No refunds
Refunds not allowed for:
- If you make a one-time purchase of Easy Gamer Utility PRO Lifetime then there will be no refunds.
- If you have changed your mind or if one of the features is not resolving your issues then there will be no refunds, as we sell the program for all the features not just one specific feature.
- Failure to read the product description before purchasing thus resulting in dissatisfaction with the product’s function and/or results.
3.2. Acceptable Refunds:
Refunds may be allowed at our discretion but will incur a fee:
- Duplicate Purchase: If you accidentally buy the same product twice or get two products that do the same thing, we’ll refund one of them.
- Auto-Renew Refunds: If you didn’t realize your order was set to auto-renew, and you don’t want the product anymore, we’ll refund it for you on a pro-rata basis. We’ll also deactivate the corresponding license once the refund is processed so you will lose access to PRO features immediately.
3.3 Refund Admin Fees
3.3.1. If you would like to request a refund it will incur an admin fee which will be deducted from your refund amount, to cover our costs and refund fees that we have to pay to issue you a refund:
1 Month plan refund fee = £0.50
12 Month plan refund fee = £1.00
4.1. Taxes: You are responsible for any applicable taxes, including sales, use, or value-added taxes, associated with your purchase of the Software or related services. ComputerSluggish will charge and collect taxes as required by law on our end.
5. Payment Security
5.1. Security: The Company uses reasonable measures to secure payment transactions; however, the security of online transactions cannot be guaranteed. You acknowledge that you provide payment information at your own risk and that the Company is not responsible for any unauthorized access to or use of your payment information.
6. Payment Timing
Payment for the purchase price is required immediately and must be completed before the delivery of a product key. In cases where a Customer has procured a Subscription, the Customer is obligated to pay the Subscription price or make the corresponding purchase amount available at each Subscription Payment Interval, utilizing the payment method agreed upon between the Customer and ComputerSluggish.
These Payment Terms were last updated on 28/09/23.