In this guide, we will be taking a look at how you can fix PS5 game losing all audio and sound. As you probably know the PlayStation 5 (PS5) is a popular gaming console known for its cutting-edge graphics and gaming experience, I mean the graphics in some games a beautiful.
However, like any electronic device, it does not have it’s issues.
One of the problems that some PS5 users encounter is the loss of sound and audio. This can be quite frustrating, as sound is an integral part of the gaming experience, which is why I have put together this guide. I have listed methods below to help fix this so let’s jump in and see what can be done.
Table Of Contents
How to fix PS5 game sound not working
There can be several potential reasons behind a PS5 losing sound and audio. So you will need to do each method until one fixes the issue.
Fix 1: Incorrect PS5 Audio Settings
One of the first things to check is the audio settings on your PS5. Ensure that the console’s audio output is correctly configured.
You can access the audio settings by doing the following.
Go to the system settings menu
Now go to your Sound settings then go to Audio Output
Verify that the correct audio output is selected and that the volume levels are set correctly
Fix 2: TV Sound Settings
Make sure you have got the volume of your TV/monitor turned up, you won’t hear audio from your PS5 and in-game if the volume is turned down or muted on the external display that the PS5 is connected to.
Fix 3: Faulty HDMI Connection
The PS5 delivers audio and video through the HDMI connection. If your HDMI cable is not properly connected or is defective, it can lead to audio issues.
So try disconnecting and reconnecting the HDMI cable at both ends (console and TV/monitor).
If possible try using a different HDMI cable or testing the console on a different display to rule out any cable-related problems.
Fix 4: System Software Updates
Sony are always releasing new software updates for the PS5 to improve performance and address bugs. Make sure your console is running the latest firmware version. You can check for updates by doing the below.
Open Settings and then select System
Go to System Software and then you will need to select System Software Update and Settings
Click on Update System Software to check
Fix 5: Hardware Malfunction:
In some rare cases, a hardware malfunction could be the cause of audio problems. If none of the above solutions work, you may need to contact Sony support and see if they can help.
Final thoughts
It’s important to note that the PS5 losing sound and audio is annoying but using the above steps mentioned should help you troubleshoot and hopefully resolve the problem. Remember to reach out to Sony support if you are still not able to hear your PS5 sound. I hope the above guide did help fix the sound not working in your games on your PlayStation 5.
