HP laptops are known for their reliability and performance, however like any electronic device, they may encounter issues intermittently. And seeing as you are currently reading this fixing guide, HP has failed this time for reliability.
A common problem users might confront is the sudden unresponsiveness of the touchpad on their HP laptop running Windows 10 or Windows 11.
If you are having this annoying issue, this guide will show you methods to diagnose and fix the problem of the HP touchpad not functioning. So yes you have come to the right place for fixing your HP touchpad.
Table Of Contents
Why has my HP touchpad stopped working unexpectedly?
Your touchpad may have stopped working due to a disabled touchpad, outdated or incompatible drivers, or conflicting software enhancements. These are just some examples.
What can you do to fix these problems? Well first ensure that your HP touchpad is activated, and has up-to-date drivers, and disable touchpad enhancements through device settings to resolve the issue.
How do I fix my HP touchpad not working?
Below are various methods you can use to troubleshoot and fix the problem of your HP laptop touchpad not working in Windows.
Check the Basics:
Before jumping into advanced troubleshooting, make sure to check the basics:
Ensure the touchpad is not disabled. On many HP laptops, there is a function key (usually labeled “Fn”) that, when pressed in combination with another key, enables or disables the touchpad.
Refer to the two images below, where you would hold FN and Press F6 to enable the computer touchpad.
Restart your laptop. Sometimes, a simple restart can resolve software glitches causing the touchpad to malfunction.
Update Touchpad Drivers:
Outdated or incompatible drivers can lead to touchpad malfunctions. To update your touchpad drivers:
Right-click on the Start button and select “Device Manager.”
Locate and expand the “Mice and other pointing devices” category.
Right-click on your touchpad device and select “Update driver.”
Choose “Search automatically for updated driver software” and follow the on-screen instructions.
Roll Back Touchpad Drivers to Fix Touchpad:
If updating the drivers doesn’t solve the issue, you can try rolling back to a previous version for your touchpad:
Follow steps 1 and 2 above to reach the “Update driver” option.
This time, choose “Roll back driver” and follow the on-screen instructions.
If you cannot see the option, then go onto Properties and then the Driver tab.
Check Touchpad Settings:
Ensure your touchpad settings are configured correctly:
Open “Settings” and go to “Devices.”
Select “Touchpad” and customize the settings to your preference.
Some touchpad enhancements can conflict with its normal operation. Disable these enhancements:
Go to “Control Panel” > “Hardware and Sound” > “Mouse.”
In the “Mouse Properties” window, go to the “Pointer Options” tab.
Look for any advanced settings or enhancements and disable them.
Perform a System Restore In Windows:
If the issue started after a recent software installation or update, consider performing a system restore to revert your system to a previous state:
Type “Create a restore point” in the Windows search bar and select the corresponding result.
Click on the “System Restore” button and follow the on-screen instructions.
Check for Hardware Issues:
If all else fails, there may be a hardware problem with the touchpad. Consider contacting HP support for further assistance or take your laptop to an authorized service center.
It might be that your touchpad needs replacing on your laptop, as it has just become faulty and no method will fix this other than replacing it.
By following these steps, you should be able to troubleshoot and fix the HP touchpad not working issue. If the problem persists, it’s advisable to seek professional help to address any potential hardware issues.