In this guide, we will be taking a look at how to fix Netflix not working on TV. If you are trying to watch one of your favorite shows using the Netflix app on your smart TV but it keeps crashing or not loading, then there are a couple of things you can do that should get it working again. The methods in this guide will work for all brand types of TVs such as Samsung, LG, Sony, etc.
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We love the number of shows that are available to stream through Netflix and it really does help pass the time. In fact, we have spent many hours just binging the shows on Netflix like Stranger Things, The Umbrella Academy, Lucifer, Brooklyn Nine-Nine, etc.
And they have all been great but if you are struggling to watch Netflix on your TV because it is not working don’t panic just yet. There are a couple of things you can do that should get it working again and fix Netflix issues and below we have listed different methods that you can try.
Why is Netflix not working on my TV?
There can be many reasons why Netflix is not working on your TV. For example, if you are trying to stream Netflix but have other devices within your household hogging bandwidth this could cause problems.
Also, if Netflix is down you will not be able to stream, or even not having the latest version of the app installed on your smart TV can cause problems.
How to fix Netflix issues & problems on TV
Below we have listed different methods that you can do to fix Netflix not working on a Samsung, LG, Sony smart TV, etc. You will need to do each method until one fixes the problem you are having.
Fix 1: Is Netflix down?
The first thing to check is if the Netflix service is down and if there are currently problems with the servers. Because you will not be able to stream, sign in, or use Netflix on your TV:
- You can check for service outages on the Netflix help page here
Fix 2: Turn off Smart TV
Sounds simple we know but just turning off your smart TV can do wonders and fix many issues. When you do turn off your TV also switch it off at the mains then leave it for about 60 seconds, then turn it back on and try launching Netflix again.
Fix 3: Check your internet
If your TV is not connected to the internet then you are going to run into problems. So try using a different app on your TV that requires the internet to test this.
For example, open the YouTube app and play a video, use the in-built web browser, etc.
Fix 4: Check for updates
Update the firmware for your TV. Depending on what you have will depend on how you can do this as all TVs and models are different. But usually, it can be done by following the below steps give or take:
- Find a Settings Option
- Within Settings see if there is a General Option
- Then see if there is an About This TV section that should have an Update System Option
Check the manual for your TV on how to update its system if you can not see an option.
Fix 5: Sign out of Netflix & back in
Sign out and back into Netflix on the TV app. Doing this can resolve many Netflix not working on smart TV problems.
Fix 6: Reinstall Netflix
If none of the above methods helped fix Netflix not working on your smart TV then the next thing to do is remove the app then install it again to your TV. So again, depending on what you have will depend on how you can do this:
- Open App Store on your TV
- Find Netflix App and select it
- Now click Delete to remove it
- Once removed search for the Netflix App in the Store
- Then Select the Install button
We hope the above guide helped fix the Netflix problem you were having on your TV, and you are now able to binge your favourite shows!
If you enjoyed this guide then we are sure you would like our Windows guides.