In this guide, we will be taking a look at how to fix FIFA 23 crashing and not working on your Xbox One or Xbox Series X|S. This can be a real pain but don’t worry just yet, as there are a couple of things you can do which will hopefully get FIFA 23 working again on your console. So if the game is crashing, not loading, or freezing, then I have listed different methods below which will hopefully help.
FIFA 23 lets us play against our friends and AI in football and it is a great way to test out your skills on the pitch. As well as compete in world cup tournaments using your favorite players. And this is all great when the game is working, but as you are on this guide then this means that FIFA 23 keeps crashing and not loading on your XBOX. Luckily, we should be able to fix that with the methods below.
Why is FIFA 23 not working on my XBOX?
Many things can cause FIFA 23 crashes and get stuck on the loading screen on an Xbox One or Xbox Series X|S.
For example, if there is a problem with your console’s cache files then this can cause issues, not having the latest system update installed, or if your saved data has become corrupted.
How to fix FIFA 23 crashing on Xbox Series X|S & Xbox One
Below are the different methods for fixing FIFA 23 crashing and errors and not working on an Xbox Series X|S or Xbox One. You will need to try each method until one resolves the problem you are having.
Fix 1: Twitter
The first thing to do is check if there is anything on the FIFA 23 Twitter Page regarding problems with the game not working on Xbox, and if it’s the same issue you are having.
Fix 2: Update the system
Check to see if there is a new system update available for your Xbox:
- Press the Xbox button on your Xbox controller and open Settings
- Go to System then Updates
Fix 3: Update game
Check if there are any new updates available for the game. If there are then it could have the fix for the problem you are having:
- Select My games and apps from the home screen > Go to Manage
- Select Updates
Fix 4: Switch profile
Try a different user profile on your Xbox to see if it’s a problem with your Xbox account.
Fix 5: Clear cache
Try clearing your Xbox cache. If there is a problem with the console’s cache files then this will cause issues:
- Turn off your Xbox > Unplug from the mains before you do this make sure your Xbox Series X has fully shutdown and not still running
- Leave for around 60 seconds
- Plug back into the mains and turn on
Fix 6: Saved data
If your game saved data has become corrupted this will cause issues so try removing it and then trying the game again.
Just make sure you do a backup before in case it is not a problem with your saved data.
- Open My Games & Apps and find FIFA 23 > Open More Options by pressing the Menu button on your controller (3 lines)
- Select Manage game and add-ons and then Saved Data
- Choose your profile > Select Delete from console
Fix 7: Reinstall
If none of the above methods helped fix FIFA 23 on your Xbox if the game is still not working then try reinstalling the game. And if you have it installed on an external drive install it on your internal drive:
- Open My games and apps and then select Games
- Go to FIFA 23 > Open More options
- Select Uninstall and then select Uninstall All
We hope one of the above methods helped fix FIFA 23 Xbox crashes and issues whether it happens on career mode, in a match, or on the loading screen or menus. Sit back and enjoy the game with your friends and win that world cup!
If you did like this guide and found it helpful then we are sure you would like our other gaming guides.