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Fix: Lost Ark Crashing PC & Crashing On Loading Screen

Lost Ark is a free-to-play RPG game that allows you to explore new lands, which is great fun. It’s currently only available for PC, and there are currently no plans for the game to be released on any consoles (at the time of writing this guide). But it’s no fun if you have been playing this awesome game but you are having issues with Lost Ark crashing or freezing on your PC.

So in this guide, we will be taking a look at fixing crashing, freezing, and not launching issues in Lost ARK on a Windows computer. We have listed different methods that you can do below and hopefully, one of them will get this awesome game working on your computer again in no time. And if you still have not had the chance to enjoy this game properly, then you have a lot to look forward to!

Before you attempt the methods below we would suggest you check the Lost Ark Server Status here, as it could be what’s causing the issue you are having, especially with the game not launching.


What Causes Lost ARK Crashing & Stuck On Loading Screen?

The game has been out for a while now on Steam and published by Amazon games, and it’s had its number of issues when it comes to the game crashing, not loading and a common issue being “cannot connect to the server”.

You might have also noticed within a raid or dungeon that there are a lot of players that seem to be not moving and appear as AFK. But usually, this is a result of Lost Ark crashing on the loading screen and booting them out of the server. But their character still remains unmanned! So don’t panic this is not an issue with your computer.

So with all these errors and issues with the game being stuck on the loading screen, what is the cause? There can be many things that can cause Lost ARK to keep crashing on PC, and to keep crashing to your desktop. It could be that one of the game files has become corrupted or your Windows or graphics drivers are out of date.

It could even be that your PC specs do not meet the minimum requirements for the game, which we have listed below.

Lost ARK PC Minimum System Requirements:

  • OS: Windows 10 (64-bit)
  • Processor: Intel Core I5-2400 / AMD Ryzen 3
  • Memory: 8 GB RAM
  • Graphics Card: NVIDIA GeForce 460
  • DirectX Version: DX9 or higher
  • Storage: 50GB
  • Network Connection: Must have internet connection to play

What Will The Methods Fix?

The game has many different errors and crashes that can result in error messages like: “Cannot connect to the server. Exiting the game“. This can happen at any time like when collecting your rewards, or on loading screens in Argos and Abbys.

Another common issue is for Lost Ark to crash on the loading screen when trying to enter Chaos Dungeons, making the game crash to your desktop.

The methods we have written below are aimed at resolving all sorts of issues with Lost ARK on a Windows PC or Laptop such as:

  • Not loading
  • Not launching
  • Freezing
  • Crashing
  • Error messages
  • Stuck on loading screen

Those are just a few examples of what the methods below will help fix. If we have not listed the issue you are getting in the game then it’s still worth giving the methods below a try, as one of them might help.

Stuttering within Lost Ark can also be a problem at times, but its not always due to your system. It could be an issue with your connection or the Lost Ark servers. However, if your system is causing stuttering issues in the game then one of the methods below should help fix this.

It can be very annoying when trying to get that perfect reward from a raid or dungeon, and everything is just glitchy and stuttery and then crashes.

How To Fix Lost ARK PC Crashing, Not Launching & Loading:

Below we have listed the different methods to resolve all sorts of issues with Lost ARK Steam on a Windows 10 PC or Windows 11 PC.

1: Check server status

As we mentioned above, ensure there are currently no known issues with the Lost ARK servers.

2: Check network

Ensure you are connected to the internet. If you have connection issues or you are not connected, then you will have issues with Lost Ark not launching.

3: Update Windows

Ensuring Windows is up to date is very important and can resolve many issues with Windows and games. So if you have any updates available go ahead and install them:

Windows 10:

  • Go to Settings by right-clicking on the start menu
  • Update and security > Check for updates

Windows 11:

  • Right-click on the Windows 11 start menu > Settings
  • Go to Windows update > Check for updates

4: Update Lost ARK

Make sure the game is up to date as a new patch for the game could fix the crashing or not loading issues you are having in the game:

Update Lost Ark Steam:

  • Launch Steam > Hover over Library in the top menu > Select Downloads
  • If there are any updates available for the game then install them

5: Update graphics drivers

If your video drivers are out of date then you are going to run into all sorts of problems when trying to play Lost Ark:

6: Run Lost Ark as an admin

Run Lost ARK as an administrator as this can help resolve a lot of issues when it comes to the game crashing:

  • Go to the location of where you installed Lost Ark
  • Then go to the following directory: Binaries\Win64
  • Find the LOSTARK .exe and right-click on it > Properties
  • Go to the Compatibility tab > Tick the box for “Run this program as an administrator” > Apply and OK

7: Security software

Ensure your security software is not blocking Lost ARK on your computer. If your security software is blocking the game then it’s going to cause all sorts of issues and chances are the game won’t even launch.

You can also try temporarily turning off your security/antivirus software to see if this is blocking your game from launching (remember your PC will not be protected while it is off).

8: Close down background programs

If you have any programs or apps running in the background when you launch the game then these could be conflicting, causing the issue you are facing. So ensure everything is closed down first.

9: Graphics settings

Lower the in-game graphics setting in case your system is struggling to handle the graphics, causing Lost Ark to crash:

  • Launch the game > Click on the Settings cog
  • Make sure you have Video selected on the left
  • Under “Screen Effects Settings” change All to Low
  • Also change Auto Optimization to Prioritize Performance by dragging the slider to the right
  • Press OK

10: Verify game files

If one of the Lost ARK game files has become corrupted or missing, then you are going to have issues with the game. In fact, it probably won’t even launch or will keep crashing to your Desktop. Luckily we can check if there is an issue with the game files using Steam:

  • Open Steam > Go to your Library
  • Find Lost Ark and right-click on it > Properties
  • Click on Local Files > Then Verify Integrity of game files

11: Remove overclocked hardware settings

If you have overclocked your system Hardware try removing the overclock settings, and see if that resolves the issue. Only do this if you know how to.

12: Reinstall the game

If the methods above have not helped fix the issue you have been having in Lost ARK then reinstalling the game will hopefully help. And if you are able to, try installing it to a different drive in case the drive you had it installed on has an issue:

To uninstall Lost Ark in Steam:

  • Open Steam > Go to Lost Ark in the Library
  • Right-click and hover over Manage > Uninstall

We hope the above methods have helped resolve the issues you have been having with Lost ARK Crashing, freezing, or not launching and loading on your Windows PC or laptop. It can be annoying when a game won’t work correctly!

But as we said before, the above steps should have hopefully sorted the issue. If they didn’t then it might be worth checking out the Lost Ark Twitter page, and seeing if the problem you are having has been reported already.

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