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How To Fix EA App Crashing & Errors 2023

The EA app Crashing on Windows 10 or Windows 11 can be a massive pain as it is required to be able to play certain games that use it. Even if you have purchased a game through the Steam Client, you will still need to have the EA launcher installed if the game requires it. This is why I have put together a list of different methods you can use to troubleshoot and fix the EA app Crashing, not launching, or giving an error message.

The EA app has replaced the Origin app, and just like Origin we can use the program to purchase, download, and play our favorite EA games, chat with friends and earn achievements. It also comes with an in-game overlay that you can use.

But so many features can come with problems. This is why you are currently reading this guide, as you are having issues with the EA app crashing, freezing, and not working. So below are the different methods to help fix the issue you are having.

Related: How to fix EA App something went wrong

How to fix EA App crashing & errors

Fix 1: Visual C++

If you have not got the latest Visual C++ installed on your Windows 10 or Windows 11 computer or missing it completely, then this will cause many issues with the EA App not loading or crashing on startup.

Luckily, it’s easy enough to install and you will need to get a setup file from the Microsoft website.

Installing latest Visual C++ in Windows

Fix 2: Run as admin

Running with administrator privileges can help fix many issues when it comes to the EA App crashing, as it will give the app extra privileges within Windows 10 or Windows 11.

  • Right-click on the EA App and select Run as administrator
Windows context menu when right clicking executable showing Run as administrator.

Fix 3: Background apps

If you have lots of different programs/apps running in the background in Windows, then close these down. They could be conflicting with the EA App causing it to crash, not launch, and other errors like the EA something went wrong error.

So close down your web browser, music player, RGB software, MSI Afterburner, OBS Studio, etc.

Fix 4: Rename folders

The EA App has two folders that it uses to store data and settings, etc for the app. So by renaming these folders, the app will then recreate new fresh files.

You will need to sign back into the app though, so ensure you know your login information before doing this.

If it does not work you can always rename the folders back and delete the new ones that get created.

  • Open File Explorer
  • In the address bar type %localappdata% then press Enter
  • Now find EADesktop and Electronic Arts and rename them to EADesktopBK and Electronic ArtsBK
File Explorer showing EADesktop folder and Electronic Arts folder both renamed.

Fix 5: Clean Windows

Another thing that can cause problems with programs/apps within Windows 10/11 is your system getting clogged up with old temporary files. Luckily we can use Windows built-in tool called Disk Clean-up to solve this problem.

  • Open the Windows start menu and search for Disk Clean-up then open it
  • Select your C: Drive
  • Now select the options that you are happy to remove from Windows the more the better than Click OK and Delete Files
Windows Disk Clean-up tool showing list of options that can be cleaned from Windows.

Fix 6: Flush DNS

We can flush the DNS within Windows 10 and Windows 11 using CMD also known as Command Prompt, this can help fix many connection issues which could be the reason why the EA Desktop App is not launching on your computer.

  • Open the Windows start menu and search for Command Prompt and open it
  • Now type ipconfig /flushdns and press Enter
Command Prompt showing flush dns command typed in.

We have a guide here on more ways to flush the DNS in Windows 10/11.

Fix 7: Untick save login

When you first sign into the EA Desktop App there is an option to be able to (Keep me signed in) untick this option and also the (Sign in as invisible option) also untick this.

Now try signing back into the EA APP and see if this fixes the issue that you are having, with the EA App not loading.

Fix 8: Reinstall

If none of the above methods helped fix the EA desktop app crashing and not launching in Windows, then the next thing to do is reinstall the app on your computer as one of its files might be corrupted or missing. So reinstalling will fix this.

I hope the above guide has helped you fix the EA App not working, crashing, not launching, or the error code that you were getting when trying to use the app or when launching a game. Hopefully, you can now enjoy the game that you were trying to play.

Check out our YouTube video here on How To Fix EA App Won’t Launch & Crashing SOLVED if you are getting stuck.

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Laura is a technical writer and blogger who loves all the latest tech, playing video games and fixing issues with PCs. Her guides mainly focus on games, software, Windows and consoles.