How To Fix Star Wars Jedi Survivor Crashing Xbox/PS/PC

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Star Wars Jedi: Survivor crashing, freezing, and not launching is a problem and can really make you want to just return the game and get a refund!

But before you do this first read the methods we have listed in this guide, as they will help you fix Star Wars Jedi: Survivor crashing on a PC, Xbox, or PlayStation so you can get back into the game and enjoy it.

Star Wars Jedi: Survivor is an action-adventure game that puts players in the Star Wars universe, pretty awesome if you ask me. This is all fun until you start encountering crashes during gameplay or during loading screens, this can be frustrating and disrupt your gaming experience.

If you’re facing Star Wars Jedi crashing issues, don’t worry. Because in this guide, I have listed you with step by step troubleshooting methods to help you resolve the problem and get back to enjoying the game without interruptions.

Related: How to show FPS in Star Wars Jedi: Survivor

How to fix Star Wars Jedi: Survivor

How to fix Star Wars Jedi: Survivor keeps crashing on PC

Fix 1: System requirements

  • OS: Windows 10 64-bit
  • Processor: 4 core / 8 threads | Intel Core i7-7700 | Ryzen 5 1400
  • Memory: 8 GB RAM
  • Graphics: 8GB VRAM | GTX 1070 | Radeon RX 580
  • DirectX: Version 12
  • Network: Broadband Internet connection
  • Storage: 155 GB available space

Fix 2: Update Windows

Make sure Windows 10 or Windows 11 is up to date.

Right-click the start menu and go to Settings

Click on Update and Security (or Windows update for Windows 11)

Click on the Check for Updates button

Windows Update check for updates button in Windows 11.

Fix 3: Update GPU driver PC

Ensure you have the latest driver installed for your NVIDIA, AMD, or Intel graphics card.

I have added links to some guides we have done below that will help you update your GPU if you are unsure how to do this.

Fix 4: Corrupted data

If one of Star Wars Jedi: Survivor game files have become corrupted or missing, then this will make the game crash or not even launch.

So use the game launcher that you brought the game from to scan and repair the game files.

Steam

Open Steam > Find Star Wars Jedi: Survivor in the Library

Right-click on the game and go to Properties

Select Local Files and then click on then select Verify integrity of game files…..

Verify integrity of game files in Steam.

Epic Games:

In the Epic Games launcher go to your Library

Find Star Wars Jedi: Survivor and select the 3 dots

Click on Manage then Verify

Epic Games Launcher showing VERIFY button to verify the game files.

Fix 5: Close background programs

If you have programs or apps running in the background while you are trying to play the game, then they could be conflicting causing Star Wars Jedi Survivor to crash on your PC.

So close down all programs and apps then try launching the game again.

Fix 6: Security software

If you are using a third-party security program like Avast, AVG, McAfee Security, Norton Security, etc. Then make sure they are put into either a game mode or passive mode, as they could be blocking the game which again could cause it to crash and not launch on your Windows PC.

Fix 7: Overlock hardware

If you have overclocked any of the hardware in your computer then remove these overclock settings as they could be causing problems, and if done incorrectly could actually be causing damage to your system.

When removing overclocked hardware settings only do this if you know how as doing it incorrectly could cause problems and damage your system.

Fix 8: Reinstall

If none of the above methods have helped fix Star Wars Jedi: Survivor on your Windows 10/11 computer. Then the next thing I would suggest you do is reinstall the game.

If you have the option install it to a different drive to the one you have it installed onto.

How to fix Star Wars Jedi: Survivor keeps crashing on Xbox

Fix 1: Update system software

Press the Xbox button on your controller and go to Settings

Go to System and then Updates

Xbox Series X update status in system updates menu

Fix 2: Cache

Turn off your Xbox Series X|S and then unplug it from the mains

Leave for around 60 seconds and then plug it back into the mains and turn on

Fix 3: Saved data

Back up your saved data before doing this, in case you want to recover it!

Open My Games & Apps and find Star Wars Jedi Survivor > Go to More Options

Go to Manage game and add-ons and then select Saved Data

Now choose your profile and select Delete from console

Xbox One saved data setting.

Fix 4: Update game

Open My Games and apps from the home screen and then go to Manage

Now select Updates > Install the latest update for Star Wars

Xbox Series X check for game updates in Manage settings

Fix 5: Reinstall

If none of the above methods have helped fix Star Wars Jedi: Survivor on your Xbox Series X|S, then the next thing I would suggest is try reinstalling the game.

If you do have the option to install the game to a different drive then do this, as it could be a problem with the drive that the game was installed onto.

How to fix Star Wars Jedi: Survivor keeps crashing on PlayStation

Fix 1: Update system software

Open Settings > Then go to System Software Update

Now install any updates available for your PlayStation 5

PS5 system software and update settings.

Fix 2: Cache

Turn off your PlayStation 5 and then boot into safe mode by pressing and holding the power button and releasing on the second beep sound

Now choose Clear Cache and Rebuild Database from the menu and then Clear System Software cache > Press OK to confirm

PS5 safe mode selecting clear system software cache

Fix 3: Saved data

Back up the saved data before doing this, in case you want to recover it.

Open Settings > Select Saved Data and Game/App Settings

Then go to Saved Data > Click on Console Storage

Select Star Wars Jedi: Survivor and then press Delete

Selecting console storage for PS5 saved data

Fix 4: Update game

Go to the Star Wars Jedi: Survivor icon on your PlayStation home screen

Press the Options button on your PS controller to bring up the menu

Then click on Check for Update

PS5 game icon menu to check for updates

Fix 5: Reinstall

If none of the methods above have helped fix Star Wars Jedi: Survivor crashing on your PS5, then try reinstalling the game. If you have the option to install it to a different drive on your console then do this.

Final thoughts

So as you can see there are a few things that can be done to fix Star Wars Jedi: Survivor when it keeps crashing on a PC, Xbox Series X|S, or PlayStation 5.

It’s a shame when a game keeps crashing but it does seem to be the norm these days with games, if you are still unable to get the game to work, then you might need to wait for a new update to become available for the game that fixes the bug/crash.

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