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How To Fix Xbox App Problems In Windows 10

You may have been having problems with the Xbox app such as; crashing, freezing, not launching, or it’s just giving you error codes. By following the steps in this post, hopefully you will be able to resolve the problem that you are having without having to uninstall the Xbox app.

There can be many reasons why you are having problems with the Xbox app not working, so after doing each method check to see if it fixed the Xbox app on your PC or laptop.

Why isn’t my Xbox app working on my computer?

There can be many reasons why you are having issues with the Xbox app not working on your Windows computer for example it could be due to not having the latest updates installed for Windows, it could be your Firewall blocking the app’s internet access or one of its files have become corrupted.

Related: Fix: Xbox App Games Crashing In Windows

Fixing Xbox App Errors, Crashes and Other Problems:

Below are the methods for fixing Xbox app crashing issues in Windows.

Fix 1: Windows updates

The first thing to do is to check that Windows 10 is up to date:

  • Right click the start menu icon and click “Settings” > Now select “Update & Security” and click the “Check for updates” button
  • Windows will now check for any updates if it detects any install them for you
Windows 10 check for updates button.

Fix 2: Update Your Graphics Card Drivers

It is very important to ensure that your GPU is running the latest graphics card drivers as it will help with fix problems, bugs and can improve performance

Fix 3: Run a disk clean-up

Remove old temporary files that are not needed off your computer:

  • Open the start menu and search “Disk Clean-up” and open it
  • Now select your “C: drive” > Now click the “Clean up system files” button and select you C: drive again
  • Now select what temporary files you would like to remove (The more you select the better) > Once happy click “OK” then “Delete Files
Windows 10 Disk Cleanup with delete files confirmation window.

Fix 4: Background programs

Close down all programs you have running in the background before launching the Xbox app in case any of them are conflicting with it and causing it to crash.

Fix 5: Windows firewall

Ensure the Xbox app is not being blocked by your computer’s firewall if you are using Windows Defender this is how to check within Defender.

  • Open the start menu and search “Windows Defender Firewall
  • Click “Allow an app or feature through Windows Defender Firewall
  • Find the Xbox app and ensure it has a tick under Private & Public > If it does not click the “Change settings” button and tick it then click “OK
Windows defender firewall allowing Xbox app internet access.

Fix 6: Turn on the Xbox App Services:

Ensure the Xbox app services are turned on within Settings.

  • Right-click the start menu icon and select “Apps and Features
  • Now search for “Xbox” and select it then click “Advanced options”
  • Under Xbox App Services toggle to “On

Fix 7: Repair the Xbox App

Repair the Xbox app in case there is an issue with the installation this will not affect the app’s data.

  • Right-click the start menu icon and select “Apps and Features
  • Now search for “Xbox” and select it then click “Advanced options
  • Now click the “Repair” button

Fix 8: Reset the Xbox App

Reset the Xbox app this will remove all of the Xbox app data.

  • Right-click the start menu icon and select “Apps and Features
  • Now search for “Xbox” and select it then click “Advanced options
  • Click the “Reset” button then “Reset” button again
Windows showing all avaliable options for Xbox app such as Reset, Repair and Xbox services.

Fix 9: Remove gaming services

Try fixing the Xbox app by running the below PowerShell command this will remove the gaming services once removed the Xbox app will ask you to install them again.

  • Open the start menu and search “Windows PowerShell” and run it as an administrator
  • Now copy and paste the following code into PowerShell then press enter
get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers
  • Once removed launch the Xbox App to reinstall the gaming services if you have issues with this we have done a fixing Gaming services guide.

There you have it that is how you fix most problems with the Xbox app not working in Windows 10 and hopefully, one of the methods above helped get the Xbox app working on your computer.

Also, if you haven’t done so yet check out more of our Windows guides.

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